As much as we try very hard to resolve our clients issues from our Helpdesk service, sometimes this is not possible and our onsite service is required. Issues such as hardware failure, networking misconfiguration, loss of internet connection and computers not starting are good examples of when our Onsite Service is required.
Using our Mobile Job Management software, our technicians have all the required information to resolve the issue on their mobile phones. This keeps our clients information like passwords and usernames secure and not on a piece of paper to get lost or copied. As our technicians complete the job they are able to update the Job Management system keeping both the client and ourselves updated.
We have a fleet of modern vehicles to attend to Jobs in the Urban areas as well as 4 Wheel Drives for Service provision in Remote Areas.